Privacy Policy
Last updated: September 2, 2026
Our commitment to your privacy
Axle Trucking Insurance (“Axle,” “we,” “us,” or “our”) provides insurance-related information, quote assistance, and customer support for trucking businesses. This Privacy Policy explains how we collect, use, protect, and share information when you visit axleinsurance.com, request a quote, communicate with us, or use our services.
1. Information we collect
Information you provide
- Contact details such as your name, email address, mobile phone number, mailing address, and preferred language.
- Business and insurance information such as company name, DOT or motor carrier details, vehicle and driver information, coverage needs, and quote details.
- Communications, appointment information, form responses, and customer service records.
Information collected automatically
We may collect device, browser, IP address, referring page, pages viewed, and cookie or analytics information used to operate, secure, and improve our website.
2. How we use information
- To respond to quote requests and provide insurance-related service.
- To communicate about quotes, appointments, applications, policy servicing, and customer support.
- To send marketing messages only when you have provided the appropriate consent.
- To improve our website, prevent fraud, maintain security, and comply with applicable obligations.
3. SMS and mobile messaging
When you voluntarily opt in, Axle Trucking Insurance may send marketing messages such as insurance quote follow-ups and promotional offers and/or non-marketing messages such as quote updates, appointment reminders, and customer care messages. Consent is optional and is not a condition of purchasing any goods or services. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.
4. How we share information
We do not sell personal information. We may share non-consent information with insurance carriers and authorized service providers when necessary to obtain quotes, service an account, deliver communications, host or secure our systems, process requests, comply with law, protect rights and safety, or complete a business transaction. SMS opt-in data and consent are excluded from sharing and will not be sold or provided to third parties for marketing or promotional purposes.
5. Cookies and analytics
We may use cookies and similar technologies for essential website functions, analytics, preferences, and security. You can control cookies through your browser settings, although some features may not work as intended.
6. Data security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage method is completely secure. We retain information for as long as reasonably necessary for the purposes described here and to meet legal, operational, and recordkeeping requirements.
7. Your choices and rights
You may ask to access, correct, or delete certain personal information, subject to applicable exceptions. You may unsubscribe from email through the link in an email and opt out of SMS at any time by replying STOP. To request help with text messages, reply HELP or contact us below.
8. Children’s privacy
Our services are intended for adults and business users. We do not knowingly collect personal information from children under 13.
9. Third-party links
Our website may link to third-party sites. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision.
Contact us
Axle Trucking Insurance
10159 Sunland Blvd, Sunland, CA 91040
Phone: (888) 353-2953
Email: [email protected]
See also our Terms of Service.